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New Tax Service Office Opens
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With tax time officially here, Jackson Hewitt Tax Service has opened an office in Riverbank at 2119 Patterson Road, Suite 13. That's in the River Heights Shopping Center next to McDonald's Restaurant.With tax time officially here, Jackson Hewitt Tax Service has opened an office in Riverbank at 2119 Patterson Road, Suite 13. That's in the River Heights Shopping Center next to McDonald's Restaurant.

Smaller than some of the other giant operations, Jackson Hewitt franchises pride themselves on courteous, personalized customer service; fast, accurate, computerized returns; and free electronic filing along with a paid tax preparation.

"We're known for our intimate and personal service. It's almost like dealing with your own CPA." said Jackson Hewitt office manager Chris Weckerly.

No appointment is necessary but a phone call to 863-0801 will ensure you are not kept waiting.

Rapid refunds are what the customer wants nowadays, Weckerly added, and Jackson Hewitt can provide services such as those.

IRS Direct lets you receive your refund directly from the IRS via deposit to your bank account in eight to 15 days or have a refund check mailed to you in 21 to 28 days.

Assisted Refund (AR) gives you a refund in eight to 15 days. There are no out of pocket costs because the tax preparation fees are deducted from your refund. Proceeds can be deposited directly to your bank account or picked up as a check at the Jackson Hewitt office. You can also have it loaded onto an "ipower" card (similar to a Visa card) that lets you make purchases without carrying cash.

Refund Anticipation Loan (RAL) lets you receive a loan in as little as one day, either in the form of a check or with proceeds loaded on an ipower card.

Money Now Loan provides the fastest method of all. Bring in your W-2 form and you can get money in as little as one hour. Again, there are no out of pocket costs, since fees are deducted from the loan proceeds.

Weckerly has 20 years of experience in the tax preparation business, moved to Jackson Hewitt from a larger tax firm to try a more personal, one on one approach, and is contemplating going into business for herself.

Beside her, there are five other trained tax preparers and two receptionists at the office.

Hours of operation will climb to 9 a.m. to 9 p.m. for the peak season of February. The office also is open on Saturdays from 9 a.m. to 5 p.m. and on Sundays from 9 a.m. to 3 p.m.

Jackson Hewitt will ask questions face to face to accurately determine tax liability, Weckerly noted, identify all the deductions you are entitled to and work to get you the biggest refund possible.

The company backs its work with an automatic Basic Guarantee to reimburse the penalties and interest charged by the IRS if its tax preparer makes an error in preparation. For an additional fee and a Gold Guarantee, where the taxing authority notifies a client of an error, the firm will work with the client to resolve the issue including making reimbursement of additional tax liability or reduced refund up to $5,000.